Business Certificates Programs

The graduate will know how to key in, edit, proofread and finalize correspondence, reports, statements, invoices, forms, presentations and other documents, from notes or dictaphone, using computers.The graduate will be able to respond to telephone, in person or electronic enquiries or forward to appropriate person. Plus, the graduate will obtain the knowledge of providing general information to clients and the public, photocopy and collate documents for distribution, mailing and filing, maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases and process incoming and outgoing mail, manually or electronically, send and receive messages and documents using fax machine or electronic mail, may perform bookkeeping tasks such as preparing invoices and bank deposits.

In addition, the graduate will know how to may sort, process and verify applications, receipts, expenditures, forms and other documents and may order office supplies, service office equipment and arrange for servicing in the case of major repairs.